Terms and Conditions
General terms
Any company purchasing our packages, in the category of "Services" which include - Web Design, Web|App Development, Social Media or Google Ads, must know every point of our Terms and Conditions. Terms and conditions apply according to the specific services purchased and documented in the invoice provided by the Service Provider.
Acceptance of the project
Price offers are valid for 10 days from the date of issue.
When placing an order for the purchase of a product or service by the PROVIDER, the contract and the payment account for the first payment installment established under the contract are signed. Only after making this payment does the PROVIDER start the work process. Each additional service requires an additional contract that does not influence previous contracts.
The additional works requested by the CLIENT will be specified in an additional act. If the CLIENT's additional request is part of the project, it may affect its duration and cost.
The CLIENT has the right to keep a copy of the contract and other documents drawn up during the work process.
The CLIENT agrees that the standard development platform will be specified in the technical project.
The CLIENT also agrees that any hardware or software requests that are not included in the contract and technical design will be considered as additional work.
CLIENT agrees to provide in a timely manner all information and content necessary to enable Developer to complete a project or site activity as part of an agreed project.
Permissions and Copyright
Copyright on the images, pages, codes and sources created by the PROVIDER for the project will be transferred to the CLIENT upon final payment. These terms of use grant a non-exclusive limited license so that CUSTOMER may use the design on a single website and domain name. The CLIENT is not allowed to use a design for multiple websites without prior written agreement between the CLIENT and the PROVIDER. CLIENT agrees that resale or distribution of completed files is prohibited, unless a written agreement is made between CLIENT and PROVIDER. CLIENT agrees that all materials and content made available to the developer for use in the project are either owned by CLIENT or used with the full permission of the original authors. If the PROVIDER designs a product for a CLIENT, the CLIENT agrees that the PROVIDER may include one or more links displayed on the CLIENT's website, these will be specified in the technical design. (usually a link in the footer of the website redirecting to the PROVIDER's website) CLIENT agrees that the PROVIDER reserves the right to include any work done by the CLIENT in a portfolio of work. CUSTOMER agrees to abide by the terms of any third party software or media included in any work performed for CUSTOMER. For example: Googlemaps, Media under Creative Commons license, RSS feeds, GPL Open Source software, etc., but not limited to this list.
Materials
THE PROVIDER reserves the right to refuse to deal with:
1. Any illegal or inappropriate media.
2. Any media that contains a virus or hostile program.
3. Any media that constitutes harassment, racism, violence, obscenity, harmful intent or spam.
4. Any media that constitutes a crime or violates privacy or copyright.
In the conditions where the CLIENT independently administers the product developed by the PROVIDER, the provider company bears no liability.
Domain name and hosting
PROVIDER may, at its discretion, without obligation, offer domain name registration and hosting through a third party service. The CLIENT is responsible for securing title to the domain name. The domain name is registered in the name of the CUSTOMER or PROVIDER, with their address and contact details. CUSTOMER is informed that a domain name is registered with a third party and agrees to fully comply with the terms and conditions established by the third party for such services. The CLIENT is required to make a payment to the PROVIDER for any domain name registration and initial hosting setup, if included as part of the site build, annually or monthly depending on the contract. Any support related to the domain name is between the CLIENT and the third party service, but the PROVIDER may provide the CLIENT with support services.
I host the site. All communications between the PROVIDER and the CLIENT will be carried out by phone, e-mail.
Domain name and hosting
PROVIDER may, at its discretion, without obligation, offer domain name registration and hosting through a third party service. The CLIENT is responsible for securing title to the domain name. The domain name is registered in the name of the CUSTOMER or PROVIDER, with their address and contact details. CUSTOMER is informed that a domain name is registered with a third party and agrees to fully comply with the terms and conditions established by the third party for such services. The CLIENT is required to make a payment to the PROVIDER for any domain name registration and initial hosting setup, if included as part of the site build, annually or monthly depending on the contract. Any support related to the domain name is between the CLIENT and the third party service, but the PROVIDER may provide the CLIENT with support services.
I host the site. All communications between the PROVIDER and the CLIENT will be carried out by phone, e-mail.
Accessibility and web standards
The sites are designed to work with the standard development platform, which includes recent versions of the main browsers, Google Chrome, Internet Explorer and Mozilla Firefox. CUSTOMER agrees that after the files have been transferred, any updated software versions of the browsers detailed in the Standard Development Platform, including Google Chrome, Internet Explorer and Mozilla Firefox browsers, changes to domain name settings, or changes to subsequent configuration settings, may affect functionality and display of their website. PROVIDER reserves the right to quote for any work involved in modifying the website design or website code to work with updated browser software, domain name or hosting changes. CUSTOMER agrees that more advanced applications on a website page may require a newer browser version or plug-in.
Payment terms
All prices quoted include VAT. All invoices must be paid in full within 28 calendar days of the invoice date, unless requested in writing by the CLIENT with the presentation of the reason and acceptance by the PROVIDER. The PROVIDER reserves the right to refuse further work if there are outstanding invoices with the CLIENT. The PROVIDER reserves the right to penalize the Client for each day of delay in payment based on the signed contract.
Liability and Warranty
The PROVIDER guarantees the CLIENT a good functioning of the website, likewise the PROVIDER is fully responsible for the security of the website during the service of one of the support packages. CUSTOMER agrees that PROVIDER is not responsible for any inability to perform services due to reasons beyond its control, including but not limited to: telecommunications problems, software failures, hardware failure, third party interference, government, scale or any disturbance social of an extreme nature such as industrial strike, riot, terrorism and war or any act or omission of any third party. If the CLIENT goes into compulsory or involuntary liquidation or is unable to pay its debts in the normal course of business, the PROVIDER reserves the right to immediately cancel any project and bill the CLIENT for any completed activity. There are sometimes laws and taxes that affect e-commerce on the Internet. The CUSTOMER agrees that it is their responsibility to comply with such laws and will protect the PROVIDER and its subcontractors from any claim, penalty, tax or fee resulting from the CUSTOMER's exercise of e-commerce on the Internet.
Privacy Policy
PROVIDER and any third party associates will use information provided by CUSTOMER in connection with this agreement in accordance with the Data Protection Act. PROVIDER and any third party associates agree that, unless notified by CUSTOMER, they will not disclose any confidential information during or after this Agreement. CUSTOMER agrees not to pass on any confidential information about PROVIDER to any other party unless directed by PROVIDER.
Interpretation
If one or more terms of this contract are held void or unenforceable for any reason, the remaining terms of the contract will remain valid and enforceable by law. All matters arising from this agreement are governed by law and are subject to the exclusive jurisdiction of the competent courts. This agreement will be governed by the laws of the country where the agreement was signed, which will claim venue and jurisdiction for any notion or claim related to this agreement. This Agreement is void where prohibited by law. By accepting a quote or making an invoice payment for the use of services provided, the CUSTOMER acknowledges that he has read, understood and accepted the Terms and Conditions of this Agreement and agrees to be bound by these Terms and Conditions.